Why does my CM750 show a 'no charge' fault?

Learn how to fix the CM750’s no charge error by inspecting the charge electrode, EHT system, and ink stream alignment.

What is a 'No Charge' fault?

This error means the ink droplets aren’t being electrically charged—so the printer can’t deflect them to form characters. Without charge, your CIJ printer can’t print at all.


Common causes & how to fix them

Cause Fix
Dirty charge electrode Wipe with approved solvent and a lint-free cloth
Misaligned ink stream Use a strobe to check drop path and adjust
Faulty EHT board Check for arc marks or voltage output drop
Worn restrictor Replace and recalibrate stream stability
Contaminated ink or thickened fluid Run Clean Ink System and refresh fluids
 

Quick fix checklist

  1. Power down and clean the printhead

  2. Inspect stream with strobe light for charge-off pattern

  3. Test EHT output in diagnostics

  4. Replace charge electrode or restrictor if worn

  5. Reboot and test print with charge monitor enabled