How do I fix 'Head Not Ready' on the CM750?

‘Head Not Ready’ means your printer isn’t detecting fluid flow or pressure stability. Here’s what to check before calling support.

What this fault means

This message appears when the CM750’s printhead can’t safely initialise ink flow—usually due to a fluid, valve, or pressure fault.


Primary causes & actions

Cause Fix
Ink tank empty or airlocked Refill ink and run Fill Mixer
Pump not delivering pressure Listen for pump activation; replace if silent
Valve 4 or 5 stuck closed Test valves via Diagnostics > Valve Test
Faulty head pressure sensor Inspect sensor connection or replace part
 

How to resolve the issue

  1. Refill ink and makeup tanks

  2. Run Fill Mixer or Umbilical Purge

  3. Navigate to System > Maintenance > Diagnostics

  4. Test pump and valve operation

  5. Reboot printer and test ink flow start


Preventing future problems

  • Replace filters regularly

  • Don’t power off during startup or shutdown

  • Store printer properly if offline for more than 48 hours