1. Cyklop Needham Knowledge Hub
  2. CIJ Printer Maintenance & Troubleshooting

Why is my CM750 gutter sensor not responding?

Fix CIJ gutter faults caused by ink build-up, sensor failure, or wiring issues to restore printhead recycling.

Why the gutter matters

The gutter collects uncharged ink droplets. If it’s blocked or the sensor fails, your printer can’t confirm safe recycling—and shuts down to prevent spills.


Symptoms

  • Error: Gutter fault or Gutter sensor missing

  • Printhead won’t start ink flow

  • No continuity or detection in diagnostics


Fixes by cause

Issue Solution
Dried ink in gutter tube Clean with solvent-soaked swab
Faulty sensor wiring Reseat cable or replace sensor harness
Sensor physically misaligned Reposition sensor to factory spec
Electronics fault in signal path Test with multimeter or replace PCB
 

Recovery steps

  1. Power off and clean gutter + sensor

  2. Inspect wiring for loose pins or breaks

  3. Run diagnostic test: System > Sensor Test

  4. If error persists, replace gutter sensor module

  5. Restart system and verify stable ink return