HorseHage Maintain Coding Accuracy with the CM750 Printer
Industry
Technology
Challenge
HorseHage had relied on an ageing coder for many years, but when the system eventually failed, the team had to decide whether to invest in an expensive repair or replace it with a more modern solution. After reviewing the available coding technologies, HorseHage chose to invest in a new printer that would offer dependable performance, be straightforward for operators to use and allow the team to manage programming and routine maintenance internally.
Results
Since installation, the CM750 has made HorseHage’s coding process simpler, more reliable and easier to manage. Operators can quickly create and amend codes, while the ability to include site codes, serial numbers, day numbers and product batch information has improved production records and product traceability. Combined with clear training and an accessible user interface, the printer has given operators greater independence and has continued to perform reliably with minimal day-to-day intervention.
Key Product
CM750 CIJ Printer
“We’ve been really pleased with the CM750. Straightforward to set up and reliable in day-to-day use. The support from the team has been excellent too, making the whole process smooth from start to finish.”
Mark O. Westaway
Partner @ Mark Westaway & Son
About HorseHage
Based at Love Lane Farm in Marldon, Devon, HorseHage produces a range of specialist high-fibre forage and feed products for horses and ponies. Its HorseHage range includes Ryegrass, High Fibre, Timothy and Alfalfa varieties, alongside the wider Mollichaff feed range.
Reliable batch coding is an important part of HorseHage’s packaging process, helping the company identify products and maintain accurate production records.
The Challenge
HorseHage had used an ageing coder on its production line for many years. The existing system had failed, leaving HorseHage with a decision, invest in a costly repair or replace the ageing coder with a more modern system.
Given the cost of repairing the existing machine, the team decided to review the available coding technologies and invest in a new printer.
The replacement needed to be dependable, straightforward for operators to use and easy for the HorseHage team to programme and maintain internally.
The Solution
Cyklop Needham supplied and installed a CM750 continuous inkjet printer to print batch codes directly onto HorseHage packaging.
The CM750 provided HorseHage with a straightforward replacement for its previous coding equipment while giving the team greater flexibility over the information included within each code.
Following installation, the HorseHage team received practical training covering the printer’s day-to-day operation, code setup and basic management. The installation was completed quickly, and the system was clearly explained so the team could confidently operate and manage the printer themselves.
The Results
Since switching to the CM750, HorseHage has benefited from a coding system that is easier to manage, more reliable in operation and better suited to the demands of its production environment. Operators can now set up and amend codes quickly through the printer’s accessible user interface, reducing the time and complexity involved in day-to-day programming.
The new system also allows HorseHage to include more detailed production information within each batch code, such as site codes, serial numbers, day numbers and product batch information. This has helped the company maintain clearer production records and improve the traceability of its packaged products. The CM750 has performed reliably since installation and has been straightforward for the team to operate and maintain internally. With clear training provided during installation, operators quickly became confident using the printer, giving HorseHage greater independence and reducing its reliance on external support for routine adjustments and code changes.

