In recent months, we’ve received reports of counterfeit versions of our inks being sold and marketed as genuine. These fake products often copy our branding, packaging, and labeling to appear authentic, but they are not produced or approved by us. Counterfeit ink not only undermines our reputation, it puts our customers’ work, equipment, and results at risk.
Printing inks are complex formulations, developed through years of testing and quality control. Every batch we ship is designed to deliver consistent colour, flow, and durability under specific conditions. Counterfeiters cut corners. They use cheaper raw materials, skip safety checks, and ignore compatibility standards.
The results can include poor print quality, clogged systems, and permanent damage to machines. In some cases, counterfeit inks contain substances that can be unsafe for operators or for the environments where the prints are used. What may look like a good deal often ends up costing far more in maintenance, lost time, and rework.
Our genuine inks come in sealed packaging marked with production codes and authenticity identifiers. These codes are trackable through our internal systems and verified by our authorised distributors. Counterfeit versions may imitate these features, but they often show subtle inconsistencies such as irregular fonts, misspelled labels, different cap designs, or variations in bottle color and material.
If you have any doubts, the safest step is simple: contact us. We can confirm whether a product or supplier is part of our official network. We also encourage customers to purchase only from our verified distributors, who maintain direct supply from us and follow our handling and storage standards.
We’ve built our reputation on consistency and reliability. Every drop of ink we produce is tested for colour accuracy, adhesion, drying time, and performance across a range of substrates. Counterfeit inks compromise that promise. When you buy genuine, you get the results we stand behind.
We’re taking active steps to address this issue. Our teams are working with legal authorities and distribution partners in affected regions to identify and remove counterfeit stock from the market. We’re also strengthening our packaging security and traceability measures to make it even easier for customers to confirm authenticity.
Buy through verified distributors. Ask for documentation that confirms they are officially authorised.
Check packaging carefully. Look for irregular printing, unusual materials, or miss
Keep purchase records. Invoices and batch numbers help us track and verify your supply.
Contact us if unsure. A quick check can save you from major damage or loss.
We appreciate our customers for reporting suspicious products and helping protect the integrity of our brand. Your vigilance helps us act quickly to contain counterfeit activity and safeguard everyone who relies on our inks.
If you suspect you’ve encountered a counterfeit product or want to confirm a supplier, reach out through our official website or contact your regional representative. We can verify authenticity and direct you to an authorised distributor near you.
| An example of a counterfeit product |
Your trust means everything to us. By working together, we can keep counterfeit products out of the market and ensure you always get the quality and performance you expect.
📞 Call: +44 (0)1948 662629
📧 Email: enquiries@needham-ink.com
🌐 Visit: www.needham-ink.com